Chicago’s Leading Midwest Regional Carrier
For more than four decades, UDS has forged relationships with companies that demand reliability, honesty and consistency day in and day out. Working with leading businesses in pharmaceutical, payroll and other high-profile markets, we maintain a standard of excellence in our people, technology and services.
Get to Know United Delivery Service!
At UDS the customer experience is our top priority. Our focus is to provide you with a superior experience with the highest levels of quality and service. We want you to Get to Know United Delivery Service. We believe our customers deserve a great delivery experience, having their products delivered fast and hassle free. Our Issue Management process helps to identify and resolve issues quickly and efficiently. If you are having problems with missing or lost packages our customer service and business development experts are standing by ready to help.
The UDS Issue Management Process:
Submit you issue and tracking number through our website at
http://www.uniteddeliveryservice.com Once we receive your issue we will look into it right away
Next we will report back to you on the status of your open issue
Our issue management process is so easy to use! We pride ourselves on our ability to identify and resolve issues as quickly as possible.
Issues Our Team Receive Include:
- Undelivered packages
- Change of address
- Late delivery
- Delivered to wrong address
- Damaged Package
- ETA of Package
- Driver complement
- Driver complaint
When someone thinks of shipping or delivery, they often think of the big chains, FedEx, UPS etc. The truth is that there are many different types of delivery companies and services out there, including local companies that can get the job done better and more efficiently.
As any company that runs a significant freight or shipping operation knows, e-commerce has completely changed the industry and the expectations of customers. In addition to increasing the volume of small parcel shipping, services like Amazon Prime have raised customers’ expectations about how fast they get their package and their ability to track it in real-time. The Advantages of Using UDS as Your Regional Parcel Carrier Used as a part of a data-driven transportation management system and shipping strategy, the strategic use of regional parcel carriers can have important advantages for your company.
UDS offers improved customer service at competitive prices. That’s a win-win. Save at 10% or more with a
free shipping evaluation.
Better Customer Experience. At UDS you will always speak to a person not a computer. Need help with a package or delivery let our customer service specialists assist you through our issue management system.
Excellent service, next-day delivery. The large next-day service area many regional parcel carriers offer for their ground shipping provides the shipper with excellent overall transit time in other words we can deliver faster than national carriers. UDS guarantees next day shipping!
Proprietary Technology developed with our customers in mind. Real Time Package Visibility through the use of our own proprietary technology such as geocodes, GPS, mapping API's and other technologies, we are able to offer total visibility into the delivery process.
United Delivery Service
For more than four decades, UDS has forged relationships with companies that demand reliability, honesty and consistency day in and day out.
Working with leading businesses in pharmaceutical, payroll and other high-profile markets, we maintain a standard of excellence in our people, technology and services.
Call me at : 630-930-5272
k.kinel@uniteddeliveryservice.com